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EXECUTIVE HOUSEKEEPER
at TJC in London
JOB TITLE : Executive Head Housekeeper
RESPONSIBLE TO : General Manager
PURPOSE OF JOB : To evaluate, improve and maintain standards in all guests' bedrooms, public areas and ancillary areas. To provide a laundry and valet service to meet business requirements.
HOURS : 40 hours per week, or as required. 5 days out of 7 including
evenings and weekends as required by business levels
MAIN DUTIES AND RESPONSIBILITIES:
1. To maintain consistently high standards of cleanliness and customer service.
2. Use commercial management awareness to ensure maximum letting availability for optimum room sales and revenue.
3. To balance staff schedules in accordance with business levels maintaining payroll control.
4. To set and control departmental costs and expenditure in line with company & hotel policies.
5. To prepare and implement departmental budgets and carry out control methods to ensure all purchasing within these parameters.
6. To ensure full training plans are implemented within the department, including agency workers. To develop all personnel to their full potential.
7. To manage and control all contracts operating within the department.
8. To monitor and control inventories for operating equipment, linen and uniforms to ensure the control and maintenance of par stocks and costs.
9. To implement and control Housekeeping procedures that provide for the Health and Safety of personnel and guests, such as the Lost Property service, key control, security and emergency and environmental procedures.
10. To assign tasks during emergencies such as fire, power failure and bomb threats.
11. To ensure regular communication meetings are held with all departmental staff to ensure they are aware of business development and customer feedback.
12. To liase with maintenance to ensure planned maintenance for enhancement of public areas is in place.
13. To ensure that all personnel records are maintained in accordance with Hotel policies.
14. To attend any training sessions as and when required.
15. To be fully conversant with the Hotel Fire and Emergency operations.
16. To ensure a high standard of personal hygiene and appearance at all times.
17. To comply with any reasonable instructions issued by management.
18. To know and follow the Health & Safety at Work Act.
Job Type
Permanent
Location
SW7
Start Date
ASAP
Duration
Salary
40,000-45,000
RESPONSIBLE TO : General Manager
PURPOSE OF JOB : To evaluate, improve and maintain standards in all guests' bedrooms, public areas and ancillary areas. To provide a laundry and valet service to meet business requirements.
HOURS : 40 hours per week, or as required. 5 days out of 7 including
evenings and weekends as required by business levels
MAIN DUTIES AND RESPONSIBILITIES:
1. To maintain consistently high standards of cleanliness and customer service.
2. Use commercial management awareness to ensure maximum letting availability for optimum room sales and revenue.
3. To balance staff schedules in accordance with business levels maintaining payroll control.
4. To set and control departmental costs and expenditure in line with company & hotel policies.
5. To prepare and implement departmental budgets and carry out control methods to ensure all purchasing within these parameters.
6. To ensure full training plans are implemented within the department, including agency workers. To develop all personnel to their full potential.
7. To manage and control all contracts operating within the department.
8. To monitor and control inventories for operating equipment, linen and uniforms to ensure the control and maintenance of par stocks and costs.
9. To implement and control Housekeeping procedures that provide for the Health and Safety of personnel and guests, such as the Lost Property service, key control, security and emergency and environmental procedures.
10. To assign tasks during emergencies such as fire, power failure and bomb threats.
11. To ensure regular communication meetings are held with all departmental staff to ensure they are aware of business development and customer feedback.
12. To liase with maintenance to ensure planned maintenance for enhancement of public areas is in place.
13. To ensure that all personnel records are maintained in accordance with Hotel policies.
14. To attend any training sessions as and when required.
15. To be fully conversant with the Hotel Fire and Emergency operations.
16. To ensure a high standard of personal hygiene and appearance at all times.
17. To comply with any reasonable instructions issued by management.
18. To know and follow the Health & Safety at Work Act.
Job Type
Permanent
Location
SW7
Start Date
ASAP
Duration
Salary
40,000-45,000
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Published at 23-02-2011
views: 239 times
views: 239 times